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Cancellation Policies

Conditions

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Cancellation Policies

Conditions

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Cancellation Policies

Conditions

Política de Privacidad

RESPONSABLE

Identidad

Hotel AF Valle Orotava, con domicilio social en Calle Cupido 12, Santa Cruz de Tenerife, Puerto de la Cruz (38400), España y con NIF no A38006765

Correo Electrónico: reservas@hotelafvalleorotava.com

Datos de contacto del delegado en protección de datos

No se precisa.

FINALIDADES

Descripción ampliada de la finalidad/es del tratamiento:

Trataremos sus datos para la Gestión administrativa, contable y fiscal y para la gestión de su resreva.

CONSERVACIÓN

Plazos o criterios de conservación de los datos:

Los datos personales proporcionados se conservarán mientras se mantenga la relación con la entidad y no se solicite su supresión por el interesado, serán conservados conforme a los plazos legales establecidos en materia fiscal y contable, de cinco años, tomando como referencia la última comunicación.

DECISIONES

Decisiones automatizadas, perfiles y lógica aplicada:

La empresa NO tomará decisiones automatizadas, perfiles o lógica aplicada a sus datos.

LEGITIMACIÓN

Legitimación por ejecución de un contrato:

Debido a que el tratamiento es necesario para la ejecución de un contrato mercantil de reserva, en el que usted es parte, se hace constar que el tipo de contrato de que se trata, es el citado contrato mercantil reserva o la relación precontractual.

Como la comunicación de datos personales es un requisito legal o contractual y un requisito necesario para suscribir el citado contrato, se informa a el interesado que está obligado a facilitar los datos personales, y así mismo que las consecuencias de no hacerlo pueden suponer la no prestación del servicio solicitado.

DESTINATARIOS

Durante el periodo de duración del tratamiento no se realizará ninguna cesión, salvo obligación legal, ni tampoco transferencia alguna. Se comunican para su gestión a el encargado del tratamiento: GIMH ( GESTIÓN INTEGRAL DE MARKETING HOTELERO, S.A.)

GIMH, ofrece el servicio de Plataforma Motor de Reservas hoteleras a la entidad responsable del tratamiento y se encarga de la gestión de las mismas para este último.

DERECHOS

El interesado puede ejercer los siguientes derechos:

• * Derecho a solicitar el acceso a sus datos personales.
• * Derecho a solicitar su rectificación o supresión.
• * Derecho a solicitar la limitación de su tratamiento.
• * Derecho a oponerse al tratamiento.
• * Derecho a la portabilidad de los datos.
• * Derecho a retirar el consentimiento prestado.

Cualquier persona tiene derecho a obtener confirmación sobre si en la Entidad, estamos tratando datos personales que les conciernan, o no. Las personas interesadas tienen derecho a acceder a sus datos personales, así como a solicitar la rectificación de los datos inexactos o, en su caso, solicitar su supresión cuando, entre otros motivos, los datos ya no sean necesarios para los fines que fueron recogidos.

En determinadas circunstancias, los interesados podrán solicitar la limitación del tratamiento de sus datos, en cuyo caso únicamente los conservaremos para el ejercicio o la defensa de reclamaciones. En determinadas circunstancias y por motivos relacionados con su situación particular, los interesados podrán oponerse al tratamiento de sus datos. En este caso, la entidad, dejará de tratar los datos, salvo por motivos legítimos imperiosos, o el ejercicio o la defensa de posibles reclamaciones.

Si ha otorgado su consentimiento para alguna finalidad concreta, tiene derecho a retirar el consentimiento otorgado en cualquier momento, sin que ello afecte a la licitud del tratamiento basado en el consentimiento previo a su retirada. Para ello podrá dirigir un escrito a la dirección postal o al correo electrónico arriba indicado. En caso de que sienta vulnerados sus derechos en lo concerniente a la protección de sus datos personales, especialmente cuando no haya obtenido satisfacción en el ejercicio de sus derechos, puede presentar una reclamación ante la Autoridad de Control en materia de Protección de Datos competente a través de su sitio web: www.agpd.es.

PROCEDENCIA DE LOS DATOS

Los datos personales que tratamos proceden directamente de usted:

Las categorías de datos que se tratan son:

• - Datos de identificación
• - Códigos o claves de identificación
• - Direcciones postales o electrónicas
• - Información comercial
• - Datos económicos del servicio prestado.

No se tratan datos especialmente protegidos.

Política de Privacidad y Consentimiento

RESPONSIBLE

Identity

Hotel AF Valle Orotava , with registered office at Calle Cupido 12, Santa Cruz de Tenerife, Puerto de la Cruz (38400), España and with NIF no A38006765

E-mail: reservas@hotelafvalleorotava.com

Data of delegate contact in data protection

It is not accurate.

PURPOSES

Extended description of the purpose/s of the treatment:

Perform marketing actions, offers and advertising of the company\'s products and services.

CONSERVATION

Deadlines or criteria for data storage:

The personal data provided will be kept while the relationship with the entity is maintained and its deletion is not requested by the interested party, they will be kept for a period of five years, taking as reference the last communication.

DECISIONS

Automated decisions, profiles and applied logic:

The company will NOT make automated decisions, profiles or logic applied to your data.

LEGITIMIZATION

Legitimization by consent of the interested party:

The consent of the interested party for the processing of their personal data is requested for the legitimation for the main purpose, and this is stated in this section and at the end of this document.

RECIPIENTS

During the period of duration of the treatment no assignment will be made, except legal obligation, nor any transfer. They are communicated for their management to the person in charge of the treatment: GIMH (INTEGRAL MANAGEMENT OF HOTEL MARKETING, S.A.)

GIMH, offers the service of Motor Platform of Hotel Reservations to the entity responsible for the treatment and is responsible for the management of the same for the latter.

RIGHTS

The interested party may exercise the following rights:

• * Right to request access to your personal data.
• * Right to request rectification or suppression.
• * Right to request the limitation of your treatment.
• * Right to oppose treatment.
• * Right to data portability.
• * Right to withdraw the consent given.

Anyone has the right to obtain confirmation about whether or not we are treating personal data concerning them at the Entity. Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected.

In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. In this case, the entity will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

If you have given your consent for a specific purpose, you have the right to withdraw the consent granted at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal. To do so, you can send a letter to the postal address or the email address indicated above. In case you feel your rights are violated in relation to the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you can submit a claim to the competent Data Protection Control Authority through of its website: www.agpd.es

THE ORIGIN OF DATA

The personal data we treat comes directly from you:

The categories of data that are treated are:

• - Identification data:
• - Codes or identification keys
• - Postal or electronic addresses
• - Commercial information
• - Economic data of the service

Specially protected data is not processed.

CONSENT

The purpose and intended use of both the data itself and its treatment, is to provide the requested service or product. By selecting the box on the form you have accepted the data processing for these purposes, please note that some purposes may be necessary to provide the service or product requested, in the case of NOT checking these boxes, you can not lend / deliver the associated service / product.

Cookies policy

Definition and function of cookies. What are cookies? A cookie is a file that is downloaded to your computer when you access our website. Cookies allow us, among others, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way in which they use their equipment, they can be used to recognize the user.

WHAT TYPES OF COOKIES DOES THIS WEB PAGE USE?

• • Own cookies: They are those that we send to your computer or terminal from our website.
• • Third party cookies: Those that are sent to your computer or terminal from a domain or web page that is not managed by us, but by another entity that treats the data obtained through cookies.
• • Session Cookies: These are a type of cookies designed to collect and store data while accessing our website.
• • Persistent Cookies: These are a type of cookies in which the data is still stored in the terminal and can be accessed and treated during a certain period of time and can range from a few minutes to several years.
• • Analysis cookies: These are those that are well treated by us or by third parties, allowing us to quantify the number of users and perform the statistical analysis and analysis of the use made by users of our website. For that reason, we analyze the navigation on our website in order to improve the offer of products or services that we offer.

Own cookies: They are those that we send to your computer or terminal from our website.

• - DisplayDivasCookiesBanner: Cookie that maintains the status of the acceptance of the cookie policy.
• - PHPSESSID: Cookie used to keep the user\'s session to save temporary data such as the shopping cart.

Third party cookies, Collaborating companies

In particular, the service providers with whom we have contracted a service for which the use of cookies is necessary are:

• - and are used to analyze and issue statistics of use of the web, if you want more information about what you are going to use cookies for, click here: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=es
  The cookies in particular are called: \'_ga\' and \'_gid\'. They are cookies of: Session, Persistent and Analysis.

The domain name of the provider that gives them access to the network. In this way we can compile statistics on the countries and servers that visit our website most often.

• • The date and time of access to our website. This allows us to find out the hours of most influx, and make the necessary adjustments to avoid saturation problems during our peak hours.
• • The IP address and the Internet address from which the link to our website started. Thanks to this data, we can know the effectiveness of the different banners and links that point to our server, in order to enhance those that offer better results, in order to meet the information needs of our visitors.
• • The number of daily visitors to each section. This allows us to know the most successful areas and increase and improve its content, in order that users obtain a more satisfactory result.

The information obtained through these cookies, referred to the user\'s equipment, may be combined with your personal data only if you are registered on this website.

The user has the option to prevent the generation of cookies, by selecting the corresponding option in their browser program, or other third-party tools, available online, which allow users to detect cookies on each website they visit and manage your deactivation. Although in that case, we can not offer personalized services in the future that may incorporate advantages for our visitors

Administration of cookies

You can allow, block or delete the cookies installed on your computer by configuring the browser options installed on your computer.

• • You can get more information about the Firefox browser from here: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrearpreferencias? redirectlocale=es&redirectslug=habilitar-y-deshabilitar-cookies-que-lossitios- we
• • You can get more information about the Chrome browser from here: https://support.google.com/chrome/answer/95647?hl=es
• • You can get more information about the Internet Explorer browser from here: https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-deletemanage- cookies
• • You can get more information about the Safari browser from here: https://support.apple.com/kb/PH19214?viewlocale=es_ES&locale=es_ES
• • You can get more information about the Opera browser from here: http://help.opera.com/Windows/11.50/es-ES/cookies.html

Legal Notice GIMH Booking Engine Platform

In accordance as set out the Article 10 of Law 34/2002, on Services of the Information Society and Electronic Commerce, all our users and visitors are informed about the legal information regarding the entity that owns the website located at the Internet address reservas.hoteldirecto.es.

• Entity Name : INTEGRAL MANAGEMENT OF MARKETING HOTELERO, S.A.
• Residence : Spain
• Telephone: 976150167
• E-mail: info@gimh.es
• Address : Cadiz, 3 Street. Pral. Izda., 50004, ZARAGOZA (ZARAGOZA).
• C.I.F. (Tax Identification Code): A44235331
• Registry information: Zaragoza, Tomo 4220, Folio 179, Hoja Z61214

“ Our entity is attached to Confianza Online (Non-profit association), registered in the National Registry of Associations Group 1, Section 1, national number 594400, CIF G85804011, Calle la Palma 59, Bajo A., 28015 Madrid (Spain) , telephone (+34) 91 309 13 47 and fax (+34) 91 402 83 39 ( www.confianzaonline.es ).

These General Conditions are governed by Spanish law. Likewise, in compliance with the provisions of the Alternative Dispute Resolution Law, we inform consumers that, as a member entity and under the terms of the Code of Ethics, users may go to Confianza Online for the alternative resolution of eventual disputes ( https://www.confianzaonline.es/como-reclamar/). If they are related to electronic transactions with consumers, or on data protection when they are related to this area, the claims will be resolved by the Online Confidence Mediation Committee, accredited for the alternative resolution of consumer disputes. If the claims are about digital advertising, or about data protection related to this area, they will be submitted to the AUTOCONTROL Advertising Jury.

In addition, we remind you that you can access the dispute resolution platform on the European Union line by following this link: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show (www.confianzaonline.es)”.

You can access the online dispute resolution platform here:. https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=ES

Breakdown by days of intelligent rates\' boardtypes

Breakdown by days of intelligent rates\' boardtypes

Breakdown by days of intelligent rates\' boardtypes

Breakdown by days of intelligent rates\' boardtypes